Junction
Junction, an Australian not-for-profit organization, is a leading provider of a wide range of community support services and quality housing.
- Industry: Construction
- Employees: 100+
- Region: Australia
Junction operates under the principle that all people have value regardless of their life circumstances. Their goal is to strengthen lives and communities by providing aspirational intentions for all people. The organization assists over 8,500 South Australians every year, with:
- 2,200 homes accommodating 4,000 tenants (of these homes, 1,500 are women-led households)
- 4,500 people accessing 30 different services
- work across 33 local government areas across South Australia.
The Challenge
From The Royal Commission into Institutional Responses to Child Sexual Abuse, Homelessness and Domestic Violence, Junction was tasked with implementing significant changes to increase out-of-home services to support children and young people who were placed in residential homes.
To do so, Junction needed to attract a greater number of qualitied and experienced Therapeutic Support Workers and House Supervisors to deliver these services.
Junction needed support to manage the recruitment process required to attract a high volume of candidates, manage the selection process, ensure all onboarding documentation was delivered and conduct ongoing professional development for all their employees.
The Solution
In order to meet the above needs, Junction engaged Employment Office and Scout Talent to conduct five Group Information and Interview Days to attract qualified and experienced Therapeutic Support Workers and House Supervisors over 18 months. For each Group Information and Interview Day, Junction was seeking approximately 10 hires as quickly as possible. Employment Office and Scout Talent were tasked with attracting candidates, rating and ranking, pre-screening interviews, facilitating the Group Information and Interview process and reference checking.
The Results
- 5,614 online application webpage views
- 266 applications received in a one-month campaign period
(we actually had to close the campaign early because of the overwhelming response!). - 24 Group Assessment Day attendees
- 11 offers made (137.5% of hire target).
- Exceptional social media performance:
- 116 comments
- 173 likes (4 loves)
- 50 shares
- 34,209 advertisement views
- numerous comments urging Alex Fraser and Hanson to bring these opportunities to other states
- positive online engagement.
“I love the way Scout Talent works. It’s very user friendly. We’re able to develop our own jobs really well and set user permissions so hiring managers only see the jobs that they are responsible for. We’re really happy we can delegate responsibilities so well now.I’ve always valued the support from our account managers. They’re very hands on and we’re always able to contact them directly and receive a fast response.Now, we can track how many applications we receive much more easily and how many times we receive recurring applications from candidates. It’s a really lovely system to use. Before Scout Talent, a lot of our recruitment was paper-based and everyone had their own system. Moving to Scout Talent, we have now established a consistent process and format, and we can access all the information we need when we need it.”
Better Recruitment. Stronger Organizations.
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